Refund policy
We want you to be happy with your purchase. You may request a refund/replacement within 30 days of delivery, subject to the following:
- Due to the nature of the product and to ensure the safety and efficacy of the product for other customers, we don't accept physical returns. However, if there is an issue with the product or order please contact madebyplaydate@gmail.com and we will do our best to resolve it for you.
- Approved refunds are issued to the original payment method after we receive and inspect the return.
If a product arrives damaged, defective, or incorrect, contact us within 7 days of delivery and we will make it right.